+8613916759436winzpower@winzele.com

FAQ

Do You Offer Installation Service?

Given that our products feature ​exceptionally simple installation processes, we ​typically do not dispatch engineers to customer sites. However, we provide ​comprehensive installation guidance and technical support. During factory debugging, we conduct ​live video sessions with users for real-time training and instruction, ensuring thorough understanding by customer engineers. Additionally, please be advised that ​visa approvals remain an unpredictable factor.
​Should on-site installation services be absolutely required, the following charges will apply:
1.Field installation & debugging labor: ​​$160/person/day​
2.Visa application fees ​​(non-refundable if visa is denied)​​
3.Round-trip airfare
4.Personal insurance coverage
5.Accommodation expenses